We’re dedicated to giving every customer a personalized, positive home loan experience. Check out what a few of our recent customers had to say about their experiences:
Overall Rating:
876 Review(s)
4.97
Danielle August 7, 2024
Mahalo for a smooth transaction, appreciate your prompt responses to get this done in a timely matter! You guys were awesome and I look forward to working with you in the future!
Reply from Darren Au: Thank you so much for your kind words, Danielle! I'm absolutely thrilled to hear about your positive experience with Primary Residential Mortgage, Inc. Your feedback means a lot to us. Rest assured, we always strive to provide a smooth and timely service to our clients. I'm looking forward to working with you again in the future! Thanks again for the 5-star review! — Darren Au
Brandon July 16, 2024
Awesome job Mark!
Reply from Mark Ikehara: I'm thrilled to hear that you had a positive experience with us at Primary Residential Mortgage, Inc. It's always rewarding to know my efforts are appreciated. Thank you for your kind words, Brandon, and for giving us a perfect rating. If there's anything else you need in the future, don't hesitate to reach out.
Pat July 3, 2024
Great job as always!!!!
Reply from Darren Au: I'm really glad to hear you had a positive experience, Pat! It's always a pleasure working with you. Thanks for the stellar review and the perfect rating! Looking forward to our next opportunity to serve you at Primary Residential Mortgage, Inc.
Isabella June 26, 2024
Darren, Mark deserves a medal for bringing these clients through the finish line. He is absolutely wonderful and so even-keeled. I'm always looking forward to working with you—Mahalo nui loa.
Aloha, Isabella
Reply from Darren Au: It's always fantastic to hear from you, Isabella. I couldn't agree more about Mark, his dedication and hard work are truly commendable. I look forward to our future collaborations as well. Your kind words mean a lot to us here at Primary Residential Mortgage, Inc. Mahalo nui loa right back at you!
Clifford Eugene June 14, 2024
Mark was super, super helpful, patient, thorough and professional. Always quick to communicate with us and work through lots of complex issues. Highly recommend!
Reply from Darren Au: Thanks for your amazing review, Clifford! I'm so glad to hear that you found my service helpful and professional. I firmly believe in being thorough and patient while dealing with complex issues to ensure a smooth process. Your recommendation is greatly appreciated and I look forward to assisting you again in the future. Thank you for choosing Primary Residential Mortgage, Inc.