We’re dedicated to giving every customer a personalized, positive home loan experience. Check out what a few of our recent customers had to say about their experiences:
Overall Rating:
876 Review(s)
4.97
Dean Kekoa April 11, 2017
Justin helped to make our transaction smooth and timely. From collecting all of our necessary documents to the signing of our closing docs, he was very thorough and so easy to work with. I would highly recommend Justin to any of my friends! He's great!
Michael Kawika April 10, 2017
Lorelei was very clear about all our options and always so nice when explaining things and getting the required documents from us. It was very smooth from beginning to end. We highly recommend Primary and Lorelei.
Marsha N. April 10, 2017
All my experiences were excellent...I will recommend her services to my friends and family.
Stephen H April 10, 2017
Ann's AWESOME!
zuser20150720184934551 July 24, 2016
I highly recommend Jared and Primary Residential! I was a first time homebuyer and new to the island, but I did my homework and know that Jared is the best! Primary Residential was one of 10 companies I considered, but after researching and conducting interviews (both phone and in-person), I narrowed it down to 3 companies. They were all very professional and experienced. What led me to Jared as the obvious choice was the combination of rates and lender credits that blew everyone else out of the water. Throughout all stages of the process, Jared was extremely professional and friendly, and always willing to meet up or explain certain processes. He made a potentially overwhelming and confusing process into something painless and efficient. Because of him, I was able to speed up the normal closing timeline from 50 to 35 days, allowing me to move in sooner! He consistently responded to emails or voicemails within the hour, which I really appreciated. Even 4 weeks after closing, he’s still answering my questions as fast as ever. Jared helped me decide when to lock in a rate (since rates fluctuate daily), and thanks to him, I got the lowest rate available within the 3 week window I had; the final closing costs were very close to the originally estimated closing costs, but lender credits were better than originally estimated, meaning I walked away with an excellent deal. Again, I highly recommend Jared!