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Client Reviews

We’re dedicated to giving every customer a personalized, positive home loan experience. Check out what a few of our recent customers had to say about their experiences:

Overall Rating:

876 Review(s)
4.97
Dan C.
April 25, 2017
Darren remained in contact throughout the process, keeping me informed during the entire time. He tried to simplify the process when possible. He was willing to take the extra step to move things along. I appreciate his attention to detail, his responsive attitude and friendliness.
Donny Ki Hyon
April 14, 2017
Quick responses, convenience (able to sign things and view docs online)
Randall Y. L.
April 13, 2017
Lorelei's communication, attention to detail, and eagerness to go above and beyond is exceptional. I am so busy. She always followed up with me to make sure I received and addressed documents and issues as required in order to keep us on schedule. Although it was a very small loan, she made it a very smooth process. Primary Residential Mortgage is lucky to have her. I highly recommend Lorelei and Primary Residential Mortgage.
Chad Y.
April 13, 2017
Mona is such a pleasure to work with. She goes out of her way to make things as smooth as possible, takes the time to explain things and most importantly treats you like you're a family member. She is definitely a great asset to your company. In fact, we have worked with her multiple times and each time have been more than happy!!
Ashley Ayako
April 13, 2017
she communicates well and makes you feel comfortable