We’re dedicated to giving every customer a personalized, positive home loan experience. Check out what a few of our recent customers had to say about their experiences:
Overall Rating:
222 Review(s)
4.98
elz 0713 March 18, 2014
Nelson and his team have always been very responsive and helpful with my mortgage and refinance needs. He and his team always gave me great advice on when to refinance and gave my helpful hints on pre-approval for mortgages. The gang at Primary Residential Mortgage cut $400 off my existing monthly mortgage payment. They go above and beyond the call of duty, working late hours to accommodate my busy work schedule. Not only do we 'talk story' through the whole process, but they even gave me a goodie bag at closing! I will always use Nelson and the gang for all my mortgage and refinance needs. I always recommend Primary Residential Mortgage!
joynakamura March 12, 2014
Nelson and his team took care of us thoroughly from day one. We never needed to worry about anything. He handled all the details and worked very diligently. We've referred him to our family and friends.
tsjjj March 11, 2014
Nelson and his staff provided excellent services that were beyond our expectations. They work hand-in-hand with you so we knew that they were looking out for our best interests. My wife and I were amazed at how hard the team worked and at how organized they were. We closed our loan in record time. Each member performed their tasks efficiently and were very responsive and patient with any questions we had. I recall the team returning calls when they were on vacation and also meeting after hours to gather the necessary information/documents for the loan. They also would meet when it was most convenient for us. This is a firm that really goes the extra mile to satisfy their customers. Highly recommended!!
user883118 March 10, 2014
My wife and I were pleased with the way Keith was able to assist in moving us into our new home in a quicker manner than expected. We respect him and his work. Very well placed and professional.
user065301 March 8, 2014
My husband and I worked with Nelson and his team on multiple transactions in a span of 11 years. We have never had any problems. It was the one part of the buying process that did not stress us out. Nelson was always patient with my endless questions and has a knack of simplifying complicated mortgage procedures to people not in the industry. To me, that is important because you want to understand what you are committing yourself to when you are talking large sums of money over a long period of time.