We’re dedicated to giving every customer a personalized, positive home loan experience. Check out what a few of our recent customers had to say about their experiences:
Overall Rating:
222 Review(s)
4.98
Susan August 29, 2019
Jeremy was very responsive whenever we had questions/concerns. Very thoughtful in ensuring that we had all of the necessary information to make decisions about our mortgage loan. He also made himself available during non-business hours, which we appreciated because both my husband and I work full time and not always able to meet or talk during normal business hours. Mahalo, Jeremy for helping us with our first home!
Alannah August 9, 2019
Jeremy was on top of the whole process. He was responsive, informative, responsible with my sensitive data. The process was very smooth because of him. Thank you!
John Martin July 28, 2019
The preparation and closing on the purchase of our home went amazingly smoothly with PRMI. Nelson and Lorelei were on top of all issues, providing skillful and timely advice and prompt responses. With their engagement we were able to close much sooner than the closing date in the purchase contract.
We highly recommend PRMI.
Thanks.
Mickie Nagata June 3, 2019
We were extremely impressed with Justin Matsukawa’s customer service. We appreciate how readily available he was to answer any of our questions regarding the residential loan. Justin’s attention to detail made us feel comfortable throughout the entire process and we couldn’t be happier with the end result. Thank you Primary Residential Mortgage!
Isaias May 23, 2019
Jeremy was so helpful throughout this process. He answered all our questions and had no problem explaining everything to us. He checked on us daily and made us feel comfortable throughout the process. We are very grateful to have had Jeremy and Warren alongside us.