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Client Reviews

We’re dedicated to giving every customer a personalized, positive home loan experience. Check out what a few of our recent customers had to say about their experiences:

Overall Rating:

864 Review(s)
4.97
iris eala March 3, 2014
I have worked with Nelson & his team on a number of occasions over the past 10 years. He has ALWAYS been extremely responsive (calls me back right away or answers my emails no matter how busy he is) & knowledgeable (can always tell me the available options of what we can do). He and his team are always working to make the process as simple & easy for me as possible, even coming to pick-up my documents or come to me to get a signature! Fast, reliable & friendly service 150% of the time!
cherylnaka2 March 3, 2014
Very personalized service. Nelson and his team spends the time with you and let's you know there are no "dumb questions". We once had a misunderstanding as processing a loan apparently can be quite complex, but they quickly cleared this up for us.
curtn8 March 3, 2014
After working with different mortgage companies over the years, it is my opinion that Nelson and his team are by far the most knowledgeable and professional group out there. He and his staff have years of experience and thus are able to provide advice that is extremely valuable all within the context of their adherence to a high degree of ethical standards. Through the years, I have recommended many family and friends to Primary Residential Mortgage and I will continue to do so.
neilanzai March 3, 2014
Jared was very attentive and always available through the whole process of my refinance. He kept me informed of all the steps that needed to be completed by me and the timeline that it needed to be completed. He made it a very easy and great experience. I would definitely recommend him.
tadakitoo1 March 3, 2014
Jared, has been very reponsive during an after completion of re-fianance of condo.When difulculties araised he has always been helpful.In my opinion he has been very helpful an he does go over an beyond what is required of him.