We’re dedicated to giving every customer a personalized, positive home loan experience. Check out what a few of our recent customers had to say about their experiences:
Overall Rating:
882 Review(s)
4.98
joynakamura March 12, 2014
Nelson and his team took care of us thoroughly from day one. We never needed to worry about anything. He handled all the details and worked very diligently. We've referred him to our family and friends.
tsjjj March 11, 2014
Nelson and his staff provided excellent services that were beyond our expectations. They work hand-in-hand with you so we knew that they were looking out for our best interests. My wife and I were amazed at how hard the team worked and at how organized they were. We closed our loan in record time. Each member performed their tasks efficiently and were very responsive and patient with any questions we had. I recall the team returning calls when they were on vacation and also meeting after hours to gather the necessary information/documents for the loan. They also would meet when it was most convenient for us. This is a firm that really goes the extra mile to satisfy their customers. Highly recommended!!
Jaime887 March 11, 2014
Our experience with Jared during the refinancing process of our home was very smooth and pleasurable. He demonstrated professionalism while being very humble and down to earth. Jared was dependable and kept us updated throughout the entire process. We felt very comfortable knowing he had our best interest in mind.
Reply from Owner: Aloha Jaime, thank you very much for taking the time to provide me with such a nice review. I really appreciate it. I am glad that I was able to provide you with smooth and easy experience. Take care and Mahalo!
Popcrunch222 March 11, 2014
Jared was extremely knowledgeable in guiding us through the refinancing process. This was not the first refinance we've done; however, it was the smoothest and we felt the most informed about the entire process. Jared was very helpful from the very beginning (when we were trying to get the best rate) to the very end (when we went to his office at Primary Residential Mortgage to close the refinance). He is a sincere and trustworthy person. We felt very well taken care of during the entire process.
Reply from Owner: Aloha, thank you very much for such a nice review. It is greatly appreciated. I am happy to know that we were able to get your transaction done timely and to your satisfaction. I continue to strive to maintain the same level of service always. Take care and Mahalo!
user883118 March 10, 2014
My wife and I were pleased with the way Keith was able to assist in moving us into our new home in a quicker manner than expected. We respect him and his work. Very well placed and professional.