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Client Reviews

We’re dedicated to giving every customer a personalized, positive home loan experience. Check out what a few of our recent customers had to say about their experiences:

Overall Rating:

890 Review(s)
4.98
Jennifer
December 31, 2017
Lorelei is amazing! She is always on top of everything and so organized and efficient. She is also just the sweetest lady as well. This is my second time working with Lorelei and she was just as great the first time. I would definitely recommend her (and have) to family and friends!
Chad
December 27, 2017
Darren Au has explained the process to my husband and I with the utmost and honest professionalism. Thank you very much for helping us out with the organized and thorough loan process. I would recommend him to every person I know. Chad and I are looking forward to your services in the near future. Mahalo'z, Chad & Omi
Ryan
December 27, 2017
Very professional, timely answers to my questions. Thorough explanations on the overall process.
Heather
December 14, 2017
Jeremy is knowledgable, responsive and kept us continuously updated throughout our loan process. Buying a house and getting qualified for a mortgage can be a stressful situation, especially on the Big Island (we're on a water catchment and in lava zone 3). Not with Jeremy...he made us (and our realtor!) feel at ease throughout the entire process and worked tirelessly to ensure we closed on-time. Mahalo for your hard work, Jeremy!
Justin
May 6, 2024
Darren is very knowledgeable and dedicated. ALWAYS available to answer questions, seemingly in minutes. While not professionally a financial adviser, Darren shows great understanding of how money works and how to make the most of what you earn. He's very straight forward and shows you exactly what you can afford without pushing you out of comfort. Working with Darren through this transaction felt seamless and he and his team never missed a beat. A BIG THANK YOU AND ALOHA!