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Client Reviews

We’re dedicated to giving every customer a personalized, positive home loan experience. Check out what a few of our recent customers had to say about their experiences:

Overall Rating:

881 Review(s)
4.98
Justin
May 6, 2024
Darren is very knowledgeable and dedicated. ALWAYS available to answer questions, seemingly in minutes. While not professionally a financial adviser, Darren shows great understanding of how money works and how to make the most of what you earn. He's very straight forward and shows you exactly what you can afford without pushing you out of comfort. Working with Darren through this transaction felt seamless and he and his team never missed a beat. A BIG THANK YOU AND ALOHA!
Jason
May 6, 2024
We used PRMI Hawaii twice so far for two separate real estate purchases (one in 2011 and one in 2017). We worked with Nelson and Lorelei, both were excellent. No time was too late, no question too crazy. Both times we presented a challenging financial scenario, and both times with their knowledge, we were able to utilize programs or financing that made sense.
Barbara
May 6, 2024
Darren Au was AWESOME! He made this stressful loan process very pleasant and was always available for my phone calls. He was there every step of the way and I cannot thank him enough.
Harold
December 10, 2017
Response time and attention to detail. Simplifying doc. processing.
Larry Isamu
December 10, 2017
I could just sense that Jeremy was genuine and cared for what I was trying to accomplish via my mortgage refinancing request. He has a very good temperament in dealing with challenges and keeping calm under fire. To top it all, Jeremy did not overpromise nor underdeliver. He was honest and upfront and yet I could sense his confidence to represent me well. Very likable and competent.