Client Reviews

I am a first time home buyer and the information & time that Darren spent with me made things so easy..

Working with Darren was great. He answered our calls, emails, texts promptly . Darren was able breakdown all of the moving parts into layman's terms, which made things a lot easier for us to understand. Darren's attention to detail allowed us to have a quick and smooth closing. Darren was always available to answer any questions (more than once to make sure we understood), even while on vacation. I would recommend Darren Au and will use him again on our next transaction.

Our experience with Lorelei and Primary Residential Mortgage was outstanding. We had a lot of questions regarding our refinance, but she was very professional and knowledgeable in addressing all of our concerns. I would highly recommend our family and friends to contact Lorelei and Primary Residential Mortgage for all of their purchase and refinance transactions.

Justin got everything to us in a timely manner and kept us in the loop throughout the whole process. This is my second loan with Justin and he has done an awesome job both times. We trust Justin and knew he had our best interest in mind. Justin makes you feel like you are his only client and makes sure he's always accessible. I would recommend Justin to anyone I know.

Mona was great! She patiently and professionally walked me through each step of the loan process. She explained everything thoroughly and gave me timely reminders in presenting all of the paperwork needed to process my loan. She was always available to help. If I was unable to reach her directly to ask a question and therefore had to leave a voicemail on her phone, she would be super quick to return my calls. I could not have asked for a more amicable and professional person to deal with!