Mortgage Lender in Honolulu HI| Primary Residential Mortgage

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Explore Loan Options

We offer loan options for almost every situation, whether you’re buying your first home, refinancing or investing in property. We’ll discuss your unique goals and find the loan that’s right for you.

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Meet Loan Originators

Our experienced Loan Officers are local pros who love the communities they serve. They're here to help find tailored mortgage solutions that suit you.

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Local Specialists, National Resources

When you work with our Primary Residential Mortgage, Inc. Hawaii mortgage team, you get to work with people who live in your community and know your area well. We’re your neighbors, and we’re passionately invested in your success and the future of our community. We truly want to get to know you and help you today as well as years down the road.

And while you get the benefit of working with locals, you also get the perks of working with a nationwide company with the resources to provide a huge selection of loan options so you can choose the right one for your specific needs.

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Customer Reviews

Overall Rating:

881 Review(s)

Peter
January 12, 2025

Barbara Ann Kazue
December 26, 2024

Jenna is an awesome young lady to work with!!! Very professional, knowledgeable very kind and caring! She treated us like her family and I enjoyed every moment working with her! I will miss talking to Jenna and will alway refer family and friends to her. Just an awesome experience in buying our first home!!!

Response to Barbara Ann Kazue: I'm so thrilled to hear that you had such a positive experience, Barbara! It was truly a pleasure to work with you on the purchase of your first home. I'm glad that I was able to make the process feel like family—because that's how I view all of my clients. I look forward to any opportunity to work with you, or any of your friends and family, in the future. I will miss our talks as well! Thank you for your kind words and the stellar review. - Jenna Nakagawa | Loan Officer/Processor | Primary Residential Mortgage, Inc.

Milton Miyasato
December 25, 2024

Milton Kazuo
December 24, 2024

My wife and I really appreciate Jennas professionalism and extremely personable interaction. Jenna was alwyas responsive throughout this unfamiliar (to us) process whenevere my wife had any questions. She is very knowledgeable and we genuinely felt she always had our best interests at heart. I would definitley recommend her to anyone i know needing this service.

Response to Milton Kazuo: Thank you so much for your kind words, Milton. It was a pleasure working with you and your wife. Your trust in me and Primary Residential Mortgage, Inc. is greatly appreciated. It's a joy to know that my efforts to be responsive and attentive to your needs were effective. I'm always here to help with any questions or concerns you may have in the future. Thank you again for recommending me - it means the world!

Joey Ann
December 19, 2024

Jenna is absolutely wonderful! So thankful we got to help a client together! Jenna is so patient and great with clients. Jenna really cares! Her communication was excellent during the transaction!

Response to Joey Ann: Thank you so much for the glowing review, Joey! It was truly a pleasure to work with you and your client. Communication is key in our line of work and I'm glad to hear that you appreciated mine. I always strive to provide the best service possible and your satisfaction is the ultimate reward. Looking forward to our next transaction together at Primary Residential Mortgage, Inc.