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Client Reviews

We’re dedicated to giving every customer a personalized, positive home loan experience. Check out what a few of our recent customers had to say about their experiences:

Overall Rating:

491 Review(s)
4.94
Toni L January 4, 2019
From my initial meet with May I could tell that I was in good trusting hands. She was honest with me about what I needed to get done on my end, and always kept me up to date with what she was working on for approval and kept me focused on reaching my end goal. Her lifting spirits and enthusiasm made this process seem on my end, painless. I'd recommend any home buyer, first time or not, to seek out assistance from May!
Anna L December 4, 2018
Very responsive in emails and wrapped up the transaction.
Joy E November 23, 2018
Craig made everything very easy and convenient but he was always available to answer questions and very patient with explaining everything out. He can get things done quickly. I am sure that Craig is juggling multiple clients at once but he has a good memory on where you are at and what needs to be done. I especially appreciate how organized he is - it made the whole process so much less stressful.
Stephanie L November 10, 2018
Craig and his team took care of everything! His team pursued a path that I thought would be the best option for our family, however when that option did not pan out, Craig and team came up with other options and diligently just went to work. With advanced technology, we were able to complete everything online quickly and timely! Thank you so much we really appreciate your help!
Donna L November 2, 2018
The experience was good overall. Craig was very responsive and patient in answering our questions and addressing our concerns. However, when it came time to lock in our rate, the communication could've been better executed (i.e., giving us the rate options via email with only a ~2-hour window to respond before the investor lock desk closed was a bit frustrating, since we're not on our email all the time while at work. A phone call would've been preferred for time-sensitive matters.