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We offer loan options for almost every situation, whether you’re buying your first home, refinancing or investing in property. We’ll discuss your unique goals and find the loan that’s right for you.

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Meet Loan Originators

Our experienced Loan Officers are local pros who love the communities they serve. They're here to help find tailored mortgage solutions that suit you.

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Local Specialists, National Resources

When you work with our Primary Residential Mortgage, Inc. Hawaii mortgage team, you get to work with people who live in your community and know your area well. We’re your neighbors, and we’re passionately invested in your success and the future of our community. We truly want to get to know you and help you today as well as years down the road.

And while you get the benefit of working with locals, you also get the perks of working with a nationwide company with the resources to provide a huge selection of loan options so you can choose the right one for your specific needs.

Customer Reviews

Overall Rating:

876 Review(s)
4.97
Hanah
November 11, 2024
Thank you Jenna!
Mariel Roserio Reyes
November 9, 2024
Ms. Linda went above and beyond to make buying our home an incredibly easy and straightforward process. Ms. Linda and her team Ms. kendelle were on top of all emails and quick to respond if we ever had any questions, even outside of normal business hours. Ms. Linda is the best and while working with her, i could say the process was so easy and we kept informed the whole way of the process. I already recommend her to some friends. I can't recommend her enough.
Reply from Linda DeCosta | Loan Officer/Processor | Primary Residential Mortgage, Inc.: Hi Rose! Thank you for the wonderful opportunity of working with both you and Brandon. I enjoyed helping the both of you with your homebuying process. Its really a team effort. You and Brandon were very efficient and thorough in providing me the necessary docs and information to make this a smooth process. I sincerely appreciate the kind review. I absolutely love what I do. :) If there are any questions as you settle into your new home - please don't hesitate to reach out. Lastly, thank you for recommending me to your friends - that speaks volumes! You can be rest assured that they'll be in good hands. Blessings always.
David Hiromitsu
November 3, 2024
Jenna was really knowledgeable about everything, and was quite responsive in fixing whatever issues came up, or to any questions I had. She always responded within a few hours, and often within a few minutes :)
Reply from Jenna Nakagawa: Hi David, your kind words and the time you took to share them mean a lot to me. I'm delighted to hear that you felt I was knowledgeable and responsive, as these are attributes I strive to uphold. My goal is to always provide speedy and efficient responses to any inquiries or issues that arise. I'm glad I could assist in making your experience with Primary Residential Mortgage, Inc. a positive one. Please never hesitate to reach out if you have any more questions in the future. Thanks again for the wonderful review! - Jenna Nakagawa
Cheryl
November 1, 2024
Mark was very impressive. Detailed and excellent follow up. I did not have to worry. We will work with him again!!
Reply from Mark Ikehara | Loan Officer | Primary Residential Mortgage, Inc.: Thanks Cheryl! It was great working with you and Matt as well!
Micah
October 30, 2024
Mark is one solid braddah. He made sure everything went smoothly and we closed escrow on time.
Reply from Mark Ikehara: Thanks for the stellar review, Micah! I'm thrilled to hear that your purchase went smoothly and we were able to close escrow on time. At Primary Residential Mortgage, Inc., we always strive to keep the process as seamless as possible for our customers. Really appreciate your kind words. Looking forward to working with you again in the future!

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